Frequently Asked Questions

eMonitor base unit: L x H X W: 7” x 2.5” X 1.875”

Expansion pod (xPod): L x H X W: 3.75” x 1.875” X 0.875”

Gateway: L x H X W: 5.25” x 3.25” X 1.5”

eMonitor base unit: 120VAC, 60 Hz, 2.5W

Gateway: 120V AC, 60 Hz

• eMonitor Base Unit: 
  • eLink Wireless 2.4GHz connection to eMonitor Gateway
  • RS485 link protocol to pin eMonitor expansion module (xPod)
• Gateway:
  • Wi-Fi/802.11/b/g/n 
  • Wireless 2.4GHz connection to Base Unit
  • Local via High Speed Serial Port
  • ZigBee (802.15) mesh networking (optional USNAP module)

• eMonitor Base Unit
• eMonitor Gateway
• eMonitor xPods (3)
• Power cable (for eMonitor Base Unit)
• Power supply (for Gateway)
• 10 - 50 Amp ct's
• 32 - 20 Amp ct's
• Two - 150 Amp ct's
• Cable ties
• Installation guide
• eMonitor channel worksheets (3)

• eMonitor Base Unit
• eMonitor Gateway
• eMonitor xPod
• Power cable (for eMonitor Base Unit)
• Power supply (for Gateway)
• Six - 50 Amp ct's
• 16 - 20 Amp ct's
• Two - 150 Amp ct's
• Cable ties
• Installation guide
• eMonitor channel worksheets (3)

• eMonitor Base Unit
• eMonitor Gateway
• Power cable (for eMonitor Base Unit)
• Power supply (for Gateway)
• Six - 50 Amp ct's
• Six - 20 Amp ct's
• Two - 150 Amp ct's
• Cable ties
• Installation guide
• eMonitor channel worksheets (3)

If you choose to terminate your subscription, you can still get access to your basic eMonitor data in one of 2 ways. 

First, the eMonitor device itself has an embedded web server that you can access over the web like any other site.  We can provide you with the URL at any time.  (Please note that this is raw data with no graphics, but does provide real-time energy usage numbers). 

We will also provide you with all historical data upon request. What you no longer get when you discontinue your subscription is access to the on-line Dashboard, all diagnostics, analysis and alerts.

The subscription service covers access to the system on the Internet and through a smart phone (iPhone now, Android planned in early 2012), hosting of your data, full back-up and recovery service, access to all future versions of the software at no additional cost and, last but certainly not least, proactive monitoring and analysis to make you aware of both savings opportunities and problems or issues with your home.  For example, the eMonitor can let you know if your refrigerator does not seem to be operating properly or if an appliance is suddenly drawing more power which is often the sign of a problem, and alert you if you left your stove on or to circuit overload conditions.  These alerts help safeguard your home and possibly avoid expensive appliance repair, as well as help lower your energy costs.

The eMonitor can send data to several popular home control systems, including Crestron, AMX and Savant.  We are working on expanding that to other companies as well, and are also working towards tighter integration with some of the companies.

The eMonitor4 wireless architecture enables the eMonitor to be installed entirely inside the service panel, facilitating outside installation.  No additional weather-proof enclosures are required.  The Gateway can be placed inside the home and out of the weather.  As long as the Gateway is within 30' of the eMonitor (even through outside walls), it will communicate wirelessly with the eMonitor inside the service panel. 

The eMonitor does monitor the amount of electricity used by a heat pump system, including multiple pumps.  At this time the system does not compute how much energy is being produced by the system, but that is on the product road map.

Yes. When local energy production exceeds usage, the system will show power being sent back to the utility grid in the form of Net Metering.  The system calculates the amount of Net Metering that has occurred over different time periods.

Yes.  The eMonitor can monitor any renewable energy system, including wind. No additional hardware is required. The system also calculates the savings generated by your wind system.

Yes.  The eMonitor can monitor production of any PV system using any inverter. No additional hardware is required.  The system also calculates the savings generated by your PV system.

In theory, it is unlimited.  In practice, there is a limit on how much information it makes sense to look at.  We currently have customers monitoring as many as 240 circuits.  If you have many circuits, you might want to consider excluding those circuits you know to use fairly small amounts of power.

Yes.  The eMonitor platform can monitor multiple circuit panels.  You can install an eMonitor in each of the circuit panels in your home to cover all individual circuits.  There are models specifically designed for sub-panels.  When you access the eMonitor data on-line or via your iPhone, all base units are treated as a single system.